Tower Hamlets covers everything from Bethnal Green terraces to the towers of the Isle of Dogs, and a plumbing emergency looks much the same in both: water moving somewhere it should not, at the hour you least want it to. MK Heating covers the whole borough with one 24/7 line, so there is no second-guessing who to ring.
That number is 07950 619 002. Ring it for bursts, leaks, blockages and overflows, and an engineer will pick up rather than a call centre. You will get the first steps to limit the damage, an arrival window, and a quote agreed before any repair begins.
Emergency plumbing we take across Tower Hamlets
- Burst pipes under floors, in walls, cupboards and lofts
- Leaks through ceilings and between flats
- Blocked sinks, toilets, showers and external drains
- Toilets that overflow, leak or will not stop filling
- Failed stopcocks, gate valves and isolation valves
- Boiler, cylinder and pipework leaks
- No water at the taps, or pressure that has dropped away
- Taps, mixers and showers that have failed mid-use
One number we will always give you instead: the National Gas Emergency Service on 0800 111 999, for any smell of gas. Leave the property first. Once the supply is safe we will repair the fault that caused it.
What happens when you call
The borough keeps us moving, so triage matters. A leak you can shut off gets an arrival window; water you cannot control jumps the queue. Tell us plainly what is happening and we will tell you plainly where you sit in it. Quotes are free, and the price is agreed before work starts.
Most emergency jobs finish on the first visit because the engineer carries the common parts. Bigger repairs get a written quote and a firm date, backed by our six-month workmanship guarantee.
Plumbing across the borough
Few boroughs pack in as much housing variety: Georgian terraces in Bethnal Green and Spitalfields, post-war estates, dockside warehouses turned into flats and a skyline of new-builds along the water. Every type fails differently, from corroded original pipework to push-fit joints in recent conversions. Working across all of it, week in week out, is how we know what to put on the van before we arrive.
Frequently asked questions
Do you cover my part of the borough?
If it is in Tower Hamlets, yes: Bethnal Green, Stepney, Poplar, Limehouse, the Isle of Dogs and the streets between. Ring and confirm your address.
What if my leak is affecting the downstairs neighbour?
Shut your water off, warn them, and ring us. Stopping the source is the first job for everyone's sake, and we will tell you honestly what is yours to repair and what is not.
Are landlords' properties covered too?
Yes. We work with tenants, landlords and agents across the borough, and we will keep you updated at each step if you are the tenant waiting on approval.
One number for the borough
Keep 07950 619 002 in your phone for the day the plumbing turns on you. Our emergency plumbing service covers the borough 24/7, and theareas page breaks down every neighbourhood we work in.